Services

Owning Palomar and SST semiconductor packaging equipment doesn’t end with the purchase of the machine. By partnering with Palomar, customers can experience a successful ROI targeting the lowest cost per unit for their semiconductor packaging.

Palomar Technologies has a worldwide team of engineering experts trained to maximize system uptime and to support production needs of customers around the globe. Whether it’s performing preventative maintenance, troubleshooting issues, upgrading and installing new software or hardware, consulting on process development/design for manufacture for new products, or even specialty OSAT services, Palomar has decades of experience and a deep understanding of production needs in the semiconductor packaging industry.

Services for Palomar and SST equipment include:

• Service Contracts – Extend the life of Palomar and SST equipment with scheduled preventative maintenance, discounted parts, emergency service calls and more.
• Service Calls – Even without a service contract, Palomar provides comprehensive technical support for warranty issues or normal service calls both remotely and on-site to maintain peak production performance on your equipment.
• Training – Get the most out of the die attach or wire bonding equipment with operator, maintenance, programmer or advanced training.
• System Upgrades - Maintain the latest software and hardware to keep equipment operating at top performance.
• Process Development – No one knows Palomar and SST equipment better than Palomar engineers. Whether on-site or in the Palomar Innovation Centers around the world, Palomar can help in increase through-put, develop processes for new packaging without disrupting existing production lines and much more.