Applications engineers at Palomar develop expert skills in utilizing Palomar equipment to process customer materials for high precision micro-electro-optical packaging requirements primarily using die bond, wire bond, and epoxy dispensing equipment and the associated consumable materials.
Applications engineering’s primary assignments include equipment demos, feasibility studies, and buyoffs. Other duties include advancing process capabilities through support of roadmap projects for new processes and/or equipment or products.
Applications help customers by providing in-depth technical knowledge relating to their products in pre-sales and post-sales roles. Pre-sales support provides assurance to the potential client that the product/application development is a fit for client requirements. Post-sales support assists the customer with the application development concerns and questions
Duties & Responsibilities:
- Evaluate and document customer requirements and estimate assembly performance prior to feasibility studies
- Perform and document customer feasibility studies
- Live customer demos on Palomar equipment
- Perform and document evaluations of new system features and new processes
- Sales support for understanding customer requirements (Aiding sales by both personally understanding and by ensuring they understand the features and benefits our products and services provided and to be able to clearly communicate these benefits.)
- Support for development of Buy-off Acceptance Test Procedures with Program Management
- Execution of Customer Buy-off Acceptance Test Procedures with the customer at Palomar and at the customer site
- Application Process related technical support for customers; customer training; cross training of peers
- Document and develop complex wire bond and die bond processes
Personal Attributes:
- Project a professional face to the Customer in all circumstances, including demonstrations, communications, reports, etc.
- Goal oriented self starter with a sense of urgency
- Work well alone and in a team environment
- Good people skills; especially with customers
- Good lab notebook skills for recording experimental results and documenting for learning and reproduction
- Good written and verbal communication skills
- Good system level trouble shooting skills for semiconductor packaging processes and the ability to separate out between man, machine, or material issues
- Thourough, accurate, and efficient
- Write application reports and technical papers
- Proficiency in MSWord and MSExcel
Experience Desired: Applications Engineer I position does not require prior experience. The application engineer will develop a process background in microelectronic packaging, specifically in die bonding (5um and 10um placement accuracy eutectic and epoxy). Technical customer interface; technical writing background; production support in a clean-room environment; work related travel; computer skills (i.e.: Word, Excel).
Knowledge Desired: Applications Engineer I position does not require prior experience. The application engineer will develop a knowledge of wire and die bonding equipment; upstream and downstream processes; process development; SPC; DOE; metrology equipment operation (i.e.: SEM, SAM, Automated Optical Inspection.); clean room set-up and controls; microelectronic manufacturing standards (i.e.: SEMI, Mil-Std., JEDEC, SMEMA); IPC; microelectronic packaging materials; electronics assembly marketplace.
Essential Physical/Mental Requirements: Oral and written communication skills; public speaking skills a plus; team oriented; self starter; ability to interface with diverse customers and work under pressure. Light duty mechanical skills to use small wrenches and similar tools to change die collet tools and setup equipment tooling.
Education: Engineer = BS or MS in engineering or equivalent
Special Requirements: 10-20% US and Int’l travel. Passport and current driver’s license required. Must possess a credit card or have the ability to obtain a credit card for travel purposes.
Palomar Technologies offers an attractive salary and benefits package including 401(k) with employer matching, medical, dental, vision, and education reimbursement. Palomar Technologies is an Equal Opportunity Employer. We seek qualified applicants without regard to race, color, religion, sex, sexual orientation or national origin. Proof of eligibility to work in the United States is required.
